Introduction to
Workplace Training

Training in the workplace serves the employer, learner, and industry on a whole.

Training Process:

  1. Make a commitment to training an apprentice.
  2. Make sure you have a suitably qualified and experienced workplace trainer.
  3. Recruit an apprentice or select them from existing staff and negotiate an employment agreement.
  4. Register the apprentice with the MAST Academy.
  5. Receive support from MAST Academy Field Officers through mentoring, coaching and assessment services.
  6. Apprentice is trained through a combination of on and off job training (block courses, self-directed study and study groups).
  7. Apprentice graduates. Option to pursue further training.

Benefits of Workplace Training

Benefits for the Employer & Industry:
  • The training is industry relevant and accepted, as it has been designed by the industry, for the industry.
  • Training an apprentice will allow your company to meet current and future skill needs.
  • Increased workplace productivity and competitiveness.
  • Higher staff retention rate and lower turn-over.
  • Apprentices require less supervision as they acquire more skills.
  • Apprentice training success will have a positive influence on other team members and employees.
  • Higher decision making input.
  • Training creates a positive workplace culture.
  • Training enhances your company’s reputation.
  • Training attracts potential future employees.
  • Apprentices free up your trades-people for higher level work.
  • Receive support from MAST Academy.
  • Demonstrates your commitment to training and staff development.
Benefits to the Learner:
  • You earn money while you learn
  • You gain practical skills that you can use on the job from day one
  • A MAST Academy qualification is nationally and internationally recognised
  • The skills you learn are in demand and transferable
  • Our Field Officers provide individual support with visits every 8 – 12 weeks, wherever you work in NZ


There are minimum requirements for workplace training to be successful. 

The employer must stand behind instilling a strong training culture in their workplace and all staff.  They must provide proper support and qualified trainers with dedicated time to educating and guiding the leaners. 

The learners must show a strong initiative and desire to upskill themselves and accept guidance from the workplace trainers.  They will need to make consistent effort to stay on top of their learning progress. 

The learners must be a minimum of 16 years of age and have the legal right to study in New Zealand.  See the English Language requirements in our FAQs. 

The Roles Explained

MAST Academy

  • Coordinates and manages the training path for both the learners and the employers.
  • Provide a support service to students and employers with regular site visits ( this may include mentoring and discussing issues with employers relating to learners).
  • Provide assessment services to learners.
  • Manage the booking of any required or added block-courses
  • Report credits for Unit Standards to NZQA in a timely manner.
  • Register the training agreement.


  • Provide the learner every opportunity to learn the skills in the agreed programme.
  • Ensure the learners has sufficient exposure to various areas of the company to gain skills.
  • Ensure the learner is trained to an accepted company and industry standard.
  • Nominate a training coordinator for students, who will liaise with a MAST Academy Assessor in matters relating to the training needs of the learner.
  • Verify learners competence in the tasks undertaken for assessment.
  • Report on the learners consistency and progress in the workplace.


  • Learn the skills as outlined in the agreed programme for your qualification.
  • Demonstrate achievement in competency of skills – by the quality of work to within accepted time frames and the ability to repeat the tasks which are employer verified.
  • Gain all the knowledge that supports the skills required.
  • Meet all of the requirements and complete all tasks in a timely and professional manner as requested by the employer.
  • Provide completed learning material to MAST Academy Assessor for assessment.
  • Ensure that all evidence that supports your competency is outlined on the assessment and signed by the company trainer/representative before presenting to MAST Academy for assessment.
  • Notify the MAST Academy Assessor if they are having any problems the programme, the employer so that all reasonable steps can be taken to assist the learner.