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Other Specialist helplines

Alcohol and Drug Helpline
Visit - alcoholdrughelp.org.nz

Need to talk - 0800 787 797
or Online Chat

Are you OK

Family violence helpline
Visit - areyouok.org.nz

Need to talk - 0800 456 450

Gambling Helpline
Visit - gamblinghelpline.co.nz

Need to talk - 0800 654 655

Anxiety NZ
Visit - anxiety.org.nz

Need to talk - 0800 269 4389 (0800 ANXIETY)

Safe to Talk
For help to do with sexual harm. Available 24/7 and staffed by trained counsellors
Visit - safetotalk.nz

Need to talk - 0800 044 334
or free text - 4334

Seniorline

A free information service for older people.
Visit - seniorline.org.nz

Need to talk - 0800 725 463

Music Helps

The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can't access the help they need due to hardship and other circumstances.

Visit - musichelps.org.nz

Need to talk - 0508 687 424 3577 (0508 MUSICHELPS)

Shine
Confidential domestic abuse helpline
Visit - 2shine.org.nz

Need to talk - 0508 744 633

Quit Line
Smoking cessation help
Visit - quit.org.nz

Need to talk - 0800 778 778

Vagus Line
Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence. (Mon, Wed, Fri 12 noon – 2pm)
Need to talk - 0800 56 76 666

Women's Refuge
For women living with violence, or in fear, in their relationship or family
Visit - womensrefuge.org.nz

Crisis line – 0800 733 843 (0800 REFUGE)

Shakti Crisis Line
For migrant or refugee women living with family violence
Need to talk - 0800 742 584

Helplines for parents, family and friends

EDANZ

For information on improving outcomes for people with eating disorders and their families.
Visit - ed.org.nz
Need to talk - 0800 233 269 (0800 2 EDANZ)
or in Auckland - 09 522 2679
or email - info@ed.org.nz

Parent Help

For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Visit - parenthelp.org.nz
Need to talk - 0800 568 856

Family Services 222 Helpline

For help finding (and direct transfer to) community-based health and social support services in your area. 
Visit - familyservices.govt.nzy
Need to talk - 0800 211 211

Yellow Brick Road

Supporting families towards mental wellbeing.
Visit - yellowbrickroad.org.nz

Find a Helpline

Search for international helplines.
Visit - findahelpline.com

Helplines for children and young people

Youthline
Visit - youthline.co.nz
Need to talk - 0800 376 633
or free text - 234
or email - talk@youthline.co.nz
or - online chat

The Lowdown
Visit - thelowdown.co.nz
email - team@thelowdown.co.nz
or free text - 5626

What's Up

Phone counselling is available every day of the week, 365 days of the year, 11am – 11pm.Online chat is available from 11am–10:30pm 7 days a week, including all public holidays.
Visit - whatsup.co.nz
Need to talk - 0800 942 8787 (for 5–18 year olds).

Depression

OutLine Aotearoa

Provides confidential telephone support and online chat support between 6 pm - 9 pm every day.
Visit - outline.org.nz
Need to talk - 0800 688 5463 (0800 OUTLINE)

National help lines and support services

All services listed are 24 hours a day seven days a week unless otherwise specified

Learner Support Services

Contact your training Adviser to support you. MAST has an EAP service with a trained psychologist who can refer you to specialist support.

Services you can contact if you don’t feel safe

Auckland Based Mental Health Crisis Teams

Other Support Services

Links to good information on suicide wellbeing, Kaupapa Māori Resources. Some of these resources are free and some are available to purchase. They may be good for your workplace - shop.mentalhealth.org.nz

Learner Support Services PDF

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